Privacy and Terms & Conditions


ORDERING TERMS AND CONDITIONS

In accordance with UK law you must be 18 years or over to place an order with us. By placing an order you confirm that you are at least 18 years old. If our couriers are in any doubt of the age of the recipient they will ask for some form of ID. If they are then not satisfied the recipient is of legal age they are not permitted to give the wine to you.

WINE AVAILABILITY

Unless otherwise marked, we only show wines on our website that are in stock and available for immediate dispatch. However, if at the point of sale the wines you requested are not available, we will endeavour to replace it with an alternative wine of the same value or higher. If you do not accept this option then you will required to opt out at the checkout stage where the option to do so will be offered.

-- 

PRIVACY POLICY

Vinterest Limited is committed to protecting the privacy of all visitors to our Website vinterest.uk. Please read the following privacy policy which explains how we use and protect your information. By visiting and/or placing orders through this Website, you consent to the collection, use and transfer of your information as set out in this policy.

1. INFORMATION THAT WE COLLECT FROM YOU

When you visit the Website or make a Vinterest order through the Website, you may be asked to provide information about yourself including your name, contact details and payment information such as credit or debit card information. We may also collect information about your usage of the Website and information about you from the messages you post to the Website and the e-mails you send to us.

By accessing Vinterest information and/or services using mobile digital routes such as (but not limited to) mobile, tablet or other devices/technology, then you should expect that Vinterest's data collection and usage as set out in this privacy policy will apply in that context too. We may collect technical information from your mobile device or your use of our services through a mobile device, for example, location data and certain characteristics of, and performance data about your device, carrier/operating system including device and connection type, IP address, mobile payment methods, interaction with other retail technology such as use of discount codes. Unless you have elected to remain anonymous through your device and/or platform settings, this information may be collected and use by us automatically if you use the service through your mobile device(s) via any Vinterest mobile application, through your mobile's browser or otherwise.

2. USE OF YOUR INFORMATION

Your information will enable us to provide you with access to the relevant parts of the Website and to supply the services you have requested. It will also enable us to bill you and to contact you where necessary concerning our services. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business, for any other purpose whether statistical or analytical and to help us prevent fraud. Where appropriate, now and in the future you may have the ability to express your preferences around the use of your data as set out in this privacy policy and this may be exercised though your chosen method of using our services, for example mobile, mobile applications or any representation of our Website.

Where you have indicated accordingly, you agree that we may use your information to let you know about our other products and services that may be of interest to you including services that may be the subject of direct marketing and we may contact you to do so by post, telephone, mobile messaging (e.g. SMS, MMS etc.) as well as by e-mail.

If you do not want us to use your data in this way or change your mind about being contacted in the future, please let us know by using the contact details set out below and/or amending your profile accordingly.

Please note that by submitting comments and feedback regarding the Website and the services, you consent to us to use such comments and feedback on the Website and in any marketing or advertising materials. We will only identify you for this purpose by your first name and the city in which you reside.

3. DISCLOSURE OF YOUR INFORMATION

The information you provide to us will be transferred to and stored on our servers and the servers of our mailing and e-Commerce partners.

Third parties process information such as credit card payments and provide support services related to payments for us. In addition, we may need to provide your information to any supply partners (e.g. “Partner Merchants") that you have placed your order with. By submitting your personal data, you agree to this transfer, storing or processing. Vinterest will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

If you have consented we may allow carefully selected third parties, including marketing and advertising companies, our affiliates and associates, to contact you occasionally about services that may be of interest to you. They may contact you by telephone, SMS as well as by e-mail. If you change your mind about being contacted by these companies in the future, please let us know by using the contact details set out below and/or by amending your profile accordingly.

We may use the information that you provide to us if we are under a duty to disclose or share your information in order to comply with (and/or where we believe we are under a duty to comply with) any legal obligation; or in order to enforce our Website Terms and any other agreement; or to protect the rights of Vinterest, Partner Merchants or others. This includes exchanging information with other companies and other organisations for the purposes of fraud protection and prevention.

4. SECURITY AND DATA RETENTION

We take steps to protect your information from unauthorised access and against unlawful processing, accidental loss, destruction and damage. We will keep your information for a reasonable period or as long as the law requires.

Where you have chosen a password which allows you to access certain parts of the Website, you are responsible for keeping this password confidential. We advise you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will take steps to protect your information, we cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

5. ACCESSING AND UPDATING

You have the right to see the information we hold about you ("Access Request") and to ask us to make any changes to ensure that it is accurate and up to date. If you wish to do this, please contact us using the contact details set out below. In the event that you make an Access Request, we reserve the right to charge a fee of five pounds (£5.00) to meet our costs in providing you with details of the information we hold about you.

6. CHANGES TO OUR PRIVACY POLICY

Any changes to our Privacy Policy will be posted to the Website and, where appropriate, through e-mail notification.

7. CONTACT

All comments, queries and requests relating to our use of your information are welcomed and should be addressed to Vinterest Limited, ℅ Fawcetts, Windover House, St. Ann St, Salisbury, SP1 2DR, United Kingdom; or email hello@vinterest.uk.